What Our Customers Are Saying
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Robert Brust, Plattsburgh, NY
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We had a very positive shopping experience at your store. The salesperson was very helpful and accommodating. We can't wait to use our boat this summer. Thank you!
The Lloyds, Keeseville, NY -
Thalia and Lonny are second to none. They are just amazing people who are doing it right. Their quality standards are clear in the people they hire, the products they carry, services they provide, and how clean and accessible their marina is. We couldn't be happier with our 2012 Regal 2500 and Castaway Marina!
George and Kate Normandin, Queensbury, NY -
The staff at Castaway made our experience great. We've had some small issues but none they were not quick to address. We appreciate how they go the extra mile to keep their customers happy. There is no doubt that we'll return for our next new boat purchase!
Vickie , Cornish, NH -
Boating just isn't the same! After our two year search to make sure we found the perfect boat, we are the proud owners of an X2! Test drive before you buy, it makes all the difference. As soon as we were seated in the X2, we knew this was the boat. We are still impressed by the integrity of our boat, the efficient design, the comfort, and excitement this product delivers (our friends are a little envious too)! This boat delivers every time we get behind it to wakeboard, wakeskate, or surf. We will never own anything other than a Mastercraft. Another perk...the dealership is great too!
Lynn and Scott, Chittenden, VT -
I was looking for a new MasterCraft online and ran across a boat exactly like I was looking for. We discussed by phone and email and I purchased the boat, and couldn't be happier with the sales and service I received. As a former boat dealer myself, I think they went over the top in taking care of the customer. Thank you for your help!"
Andy Fry, Lancaster, PA -
We used the boat launch on 8/11/2007. What a pleasant surprise. Superb and extremely pleasant personnel. All this on a busy day at the Lake when other marinas won't even talk to you. You found yourself a life long customer. Thank you very much!!!
Reza , Jamesville, NY -
I just wanted to send an email to express my 5 star experience with Castaway Marina in Lake George, NY. I called them nine days before our trip to Lake George for two weeks this past August. I wanted to buy the boat, but it was in MO at Table Rock Marina (I saw it online). Between Regal, Table Rock, and Castaway, they were able to transport the boat, do the financials over the phone, and take care of registration, titling and prepall before I even got there! They installed the GPS card, hooked up satellite radio, and gassed it up. All I had to do was buy a few life vests, a tube, and go. The folks at Castaway Marina really made our trip first class! Thalia and Lonnie are PROS. They have really given us better than first-class service. Lonnie even came over an hour to other end of the lake to pick up our boat for the winter. Please let anyone thinking of buying a Regal anywhere in that area, that they can't go wrong with Castaway Marina.Best regards and thanks!
Jeff Allman, Ottsville, PA -
We love our new boat! The sales staff and owners were great! Launching at the marina is the best as well. We will recommend Castaway highly. Our overall experience with Castaway is a 10! Thanks Again.
Lot and Beth Ciccone, Fort Ann, NY -
Hey, on behalf of my family, I just wanted to thank you and all of the great people you work with for the fantastic service and atmosphere. We had another great year on the water and thankfully, no major problems. Hopefully next year I'll be able to make it up to some of the events you guys hosted, especially the Lake George Village contest. I was also very disappointed to miss out on the NE wake school training sets, that was one of the best days of my summer two years ago, those guys were all super cool and that X-star wake was unbelievable!
David New York
I worked with Sam, AJ and Thalia to purchase a pre-owned Regal boat. My entire experience was fantastic. All three were very professional and responsive. I was able to set up an extremely informative test drive with Sam and AJ. AJ was particularly informative and easily convinced me the boat was well maintained, serviced and evaluated with no defects. I would not hesitate to use or recommend to my friends to visit Castaway and allow them to sell, maintain or store a boat.